Lift Phone Upgrade

BT Openreach are currently in the process of changing their network through the “Fibre First” programme which affects a lift phone and aims to provide fibre broadband to three million UK homes and businesses by the end of 2020. BT’s current objective is to provide fibre connections to all buildings and for these to replace the current lines by 2025.

Alarm devices (or lift phones) in lifts are a legal requirement and they require two way means of communication. This means that passengers can call the rescue service via a lift phone (autodialler) if an entrapment occurs. The rescue service can reassure a trapped passenger and schedule a competent person to attend site and release the trapped passengers. Lift phones traditionally work through PTSN (Public Switched Telephone Network) but with the network changes BT are implementing this will no longer be possible.

The best solution is to install a GSM (Global System for Mobiles) this eliminates the need for a fixed landline, making it more efficient. Where GSM units are installed, they will work like normal

Global System for Mobiles (GSM) type devices to eliminate the need for a fixed landline. Where GSM units are fitted, they will continue to operate as normal following the changeover, but those auto-diallers using a landline will be impacted.

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