In the event of a lift breakdown, communication is key. We pride ourselves on quality work and doing a good job, aswell as an instant response time. We aim to ensure that, when a lift breakdown does happen, we fix it and properly resolve it quickly, effectively and without disruption. Theres no repeat visits with us, our lift breakdown solutions will fix your lift in one site visit.

Common Lift Breakdown Pain Points

There are not many lift engineers in the industry. As there are thousands of lifts across the UK and not many engineers, they are often overloaded with work. There is a bad habit of rushed work or just resetting the lift and then leaving site, of course not all companies do this but it does happen. The issue is, rushed work means the lift is often still problematic, leading to repeat visits. For the client this can be frustrating as it means more money spent and more disruption.

Another common frustration is communication. Sometimes, due to the aforementioned overloaded work, communication is poor. Because of this, it means it can take a lot longer to fix the lift, and as such, clients get frustrated.

Reasons Why You Should Use Nationwide

Are you sick of repeat visits on your lift?

Our engineers are not overloaded with multiple jobs. They have the time on site available to find the cause of the lift breakdown and don’t just do a reset. 

Are you tired of paying for multiple call-outs on your lifts?

By spending more time on site and diagnosing problems, we find the solution. Sometimes we need parts or even technical support from the manufacturer but we do this on the first visit where possible. This reduces downtime, costs and repeat visits for our customers. 

Are you waiting weeks for lifts to be repaired?

Our engineers send repair solutions in real time to the office team. The repairs team speak to multiple suppliers to ensure we get the parts quickly and cost effectively. Furthermore, We don’t just send one email and tell you in will be two weeks. We pride ourselves on reducing downtime on site.

Get in touch if you need assistance.